Using this website
This website is operated by شركة كونيكت آي, a Saudi Simplified Joint Stock Company trading as ConnectX. Our registered address is Imam Mohammed bin Saud bin Abdulaziz Road, Al-Nakheel, Riyadh 12381. You can contact us at support@connectai.sa.
These terms apply to the public website, its content, illustrative demonstrations and enquiry journeys. By using the website, you agree to use it lawfully and in accordance with these terms. If you cannot agree, please stop using the website and contact us about your concern.
Your organization's service agreement
Access to a ConnectX customer workspace and the services purchased by an organization are governed by the applicable agreement, order and related data-processing terms. Those documents establish the agreed scope, fees, service obligations and customer responsibilities.
A public product page or demonstration does not amend an existing agreement or create a subscription. Where a website description differs from a signed agreement covering your services, that agreement governs the services. Contact our team to confirm the scope and arrangements for your organization.
Product demonstrations and articles
The product windows on this website use fictional examples to explain how a workflow can operate. They are not connected to a real customer, patient, telephone call, booking or insurance submission. Actions inside them do not perform those activities on your behalf.
Articles and demonstrations provide general product and operational information. A clinical example is not an individual diagnosis, treatment instruction or substitute for a qualified clinician's judgment. A billing example is not an insurer's decision or a guarantee that a claim will be accepted. Figures from external research belong to the named source and do not establish ConnectX customer results.
The features available to an organization depend on its agreed scope and configuration. Discuss the required workflow, integrations and review responsibilities with our team before relying on a website example for an operational decision.
Enquiries and information you submit
Provide accurate contact details and information you are authorized to share. A demo request lets our team respond and discuss your requirements; it does not create a paid service commitment, confirmed appointment or guarantee of availability.
Use the public forms for their stated purpose. Do not submit confidential patient records, identity documents, passwords or payment details. Our Privacy policy explains the handling of website enquiries. A request concerning personal information can start on the User data requests page.
Responsible use
You may read, share links to and use this website to evaluate ConnectX. You must not try to gain unauthorized access, interfere with the service, bypass security controls, introduce malicious code, impersonate another person or use the forms to send unlawful or abusive material.
If you identify a security concern, describe it to support@connectai.sa without accessing other people's records or including secrets in your initial message. We may restrict website access where necessary to protect the service or other users.
Content and ownership
ConnectX and its licensors retain the rights in their website content, software, designs, trademarks and other materials. A link to an article does not grant rights to republish the full article, use ConnectX branding as your own, or imply a partnership or endorsement.
You retain your rights in information you provide. Submitting an enquiry permits us to handle it for the purpose of responding and managing that request; it does not grant a general right to publish your information. Contact us about permissions for other uses of website materials.
Availability and third-party services
We work to keep the website useful and current, but information and availability can change. Website content is provided for general information without a separate website-level guarantee of uninterrupted access or suitability for every use. Nothing here removes rights or responsibilities that cannot be excluded under applicable law.
The website may link to research, other websites and the existing ConnectX sign-in service. A link does not make ConnectX responsible for another operator's content or practices. Customer-service commitments, if any, remain those in the applicable agreement.
Law, changes and contact
These public-website terms are governed by the laws of Saudi Arabia, subject to mandatory rights that apply. We may update them as the website changes and will identify the version on this page. A website update does not amend a customer's signed agreement without following its change process.
For a question about these terms, contact support@connectai.sa. For a product or deployment discussion, contact our team.